Contacter l'équipe Sataves

A credit is the usage unit for Sataves AI and translation services. Each job consumes credits from measured provider usage and the pricing version frozen when the job starts.

No. These are suggested credit purchase amounts and do not create recurring billing.

No. If you own 200 credits, you still own 200 after a rate change. The new rate applies only to later purchases and jobs.

A maximum is held before execution. After completion, measured provider usage is settled and the unused part of the hold is released.

File length, tokens, input quality, selected model, dubbing, retries and fallback routes can change usage. The estimate represents ordinary use and the maximum prevents surprise spending.

The credit hold is released for failed or cancelled jobs. If a completed portion incurred a real provider cost, that portion can be reviewed from its audit trail.

AI and translation services use AI credits. Third-party products such as virtual numbers may have separate Toman prices and terms shown before checkout.

Your workspace records each request and the credit ledger. You can also send a job ID to Support for a billing review.

Choose the matching Translation service. Supported formats, upload limits and output options are shown in that workspace.

Use the subtitle editor in the translation workspace to review text and timing. Available export formats depend on the selected workflow.

Speech clarity, accents, background noise and specialist terms affect the result. Review names, numbers and important passages before publishing.

Start with the task: text, image, audio or video. Open its service card, compare available models and review the displayed settings and cost.

No. A resource being listed does not guarantee execution. Access, supported inputs, model versions and runtime compatibility are checked for each request.

Open Motion Graphics in AI Studio. Choose AI animation or a template, enter your scene and set the title, colours and layout. Review the quote before generating.

The extension works with browser-tab audio. The Windows app also offers local-file and selected app or system-audio workflows. Their shared introduction includes downloads and installation guides.

Check the player, tab and system volume, audio permission and selected output device. Browsers may block autoplay; click play. For capture, start audio sharing explicitly.

Create a developer key in Account → API keys using a regular user account. The developer documentation covers endpoints, models, prices, scopes and client setup.

Revoke an exposed key and create a replacement. For rejected requests, check the error code, key expiry, scopes, balance and model availability. Never send your secret key to Support.

Include the service, job ID, approximate time, browser or app version and exact error. A screenshot can help; remove passwords, API keys and sensitive file contents.

Send the order or payment reference and status through your account Support area or this contact form. Virtual-number activation, cancellation and refund conditions depend on the selected service and order status.